Shipping policy

Orders Placed Over Weekends are Processed on Monday

Order Cut-Off Time: 5.00 PM Monday to Friday UK Time 

All Orders are Shipped Form Our Warehouse

All orders received during weekdays are processed within 48-72 hours. Orders placed during weekends are processed on Monday. 

Shipping Time and Costs:

Country/Region

Shipping Method

Shipping Time

Cost

UK

Standard Shipping

5-12 Business Days

£4.99

UK

Express Shipping

4-10 Business Days

£6.99

USA

Standard Shipping

5-12 Business Days

£4.99

USA

Express Shipping

4-10 Business Days

£6.99

 

 Order Tracking: 

Once your order has been shipped, we will email you a tracking number and a link to the courier’s website. Please get in touch with our customer service team if you do not receive this email. You can also track your order by calling our order helpline +44 2088976694 or emailing  contact@prettyunik.co.uk

Note: Orders can only be Cancelled within the first 24 hours.

Failed Delivery
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Conzuri) at the customer’s expense. The expense includes shipping costs incurred; this amount will be deducted from the order's total to be refunded.

Upon Receipt of Your Order
You are advised to carefully inspect the package and goods to ensure they are intact and complete before signing for receipt of delivery. Should you find the parcel damaged or incomplete you must refuse delivery of the goods or sign “Damaged” and then contact us on the day of delivery.

About cancel order  

Please review our Return & Refund Policy.

Bank Holidays
We do not deliver on a Bank Holiday so your parcel will be delivered on the next working day.

Address:

Prettyunik
11 Elmcroft Close, London, TW14 9HH, United Kingdom

Call Us: +44 2088976694
Email Us:  contact@prettyunik.co.uk
For Any Questions, You Can Easily Contact Us.
Support: (Monday - Friday 9.00 am – 5.00 pm)